Real Estate Website Frequently Asked Questions

Website

  1. What makes your real estate website so affordable?
  2. I already have a domain name, will I be able to use it?
  3. If I choose a website template, won’t it look like everyone else’s?
  4. I have a design in mind that I like, can you do this?
  5. How many pages do I get on my website?
  6. What part of the real estate website can be customised?
  7. What if I don't want text on my homepage?
  8. Who is the owner of the domain name?
  9. What other fees will I be charged?
  10. How long will it take to complete my website?
  11. Can I manage my own website?
  12. Can you guarantee that my site will get leads?
  13. Do I need to install software onto my computer?
  14. Do you have examples of real estate websites you have designed?
  15. What happens to my domain name and email addresses should I not renew my subscription?
  16. How do I renew my subscription?
  17. How long before the expiration of my subscription do I have to renew my subscription?
  18. I want to cancel my subscription and delete my website, how do I do that?
  19. How do I market my website?

Property listing

  1. Do I load my properties myself?
  2. Can you load my properties for me?
  3. I don’t know much about computers?
  4. How many properties can I list?
  5. How many images can I load per property?
  6. What image sizes are accepted and in what format?
  7. How much time does it take before my property listing appears on my real estate website?
  8. I do not see the appropriate city, suburb, category or subcategory to post my property under?
  9. After I have posted my property, how will I know if someone is interested in my property?
  10. Why do I get timeouts when logged in?
  1. What makes your real estate website so affordable?
    We eliminates the need for the upfront costs of web development by utilising ready made real estate websites which are customised to suit your business image. Subscription can be cancelled with one month's notice.
  2. I already have a domain name, will I be able to use it?
    If you already have a domain we will arrange for your domain to be transferred to our hosting company at a once-off fee. When it has been transferred to us, we will manage it for you and renew it when it is due. There is no change to domain name ownership as you will remain the domain registrant.
  3. If I choose a website template, won’t it look like everyone else’s?
    Website templates are simply just layouts and styles. Once you choose a design, send us your logo and/or promotional material and we will customise the website to match your business’ image.
  4. I have a design in mind that I like, can you do this?
    Yes. If you have a design you like, let us know and we will implement your ideas into your real estate website.
  5. How many pages do I get on my website?
    We have different packages to suit the size of your business, click Real Estate Website Packages.

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  6. What part of the real estate website can be customised?
    We customise the header (using your logo, images and business name) and the website navigation. All colours in the website will be changed to match your business’ image as used in your company branding. This includes colours used in the menu, background, header, footer and content area. If you don’t have a logo or promotional material then we will customise the colours according to your preference. The colours of text can be changed as well.
  7. What if I don't want text on my homepage?
    Text is the only way that search engines can find you, and nowhere is it more important to include text than on your homepage. We recommend designing around the text or we can make the text graphically interesting by using links, titles and bullets.
  8. Who is the owner of the domain name?
    We register your domain name, e.g. yourbusinessname.co.za, on YOUR name. The domain name remains yours even if you no longer make use of our services.
  9. What other fees will I be charged?
    The advertised monthly fee covers everything! Website design, hosting, email addresses, search engine submission and listing of your properties on 3rd party websites. For any additional requests to the above, please Contact Us.
  10. How long will it take to complete my website?
    Within 10 working days once we have received your subscription form, proof of payment, logo and welcome message (if any).

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  11. Can I manage my own website?
    Yes, we provide you with a username and password, which gives you instant access to your agency and property data. We provide you with an illustrated tutorial to assist you with adding, updating and deleting of your properties. You may also contact us for support.
  12. Can you guarantee that my website will get leads?
    We cannot guarantee that your real estate website will get leads. The leads you get depend on many factors such as market conditions. The leads our clients get varies. The longer your website is up, the more it saturates search results, and the more leads you should get.
  13. Do I need to install software onto my computer?
    No, there is no need to install any software; all you need is access to the internet.
  14. Do you have examples of real estate websites you have designed?
    Yes, please Contact Us and we will email you examples.
  15. What happens to my domain name and email addresses should I not renew my subscription?
    If you decide to keep your domain name and email addresses, an email hosting fee will be charged.

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  16. How do I renew my subscription?
    An email will be sent to remind you to renew your subscription. Should you decide to renew your subscription, send us an email stating the subscription period of your choice and transfer the appropriate amount into the ALLSA Internet Marketing (Pty) Ltd account. You may either pay monthly or in advance.
  17. How long before the expiration of my subscription do I have to renew my subscription?
    We recommend that you renew your subscription at the latest 48 hours before your current subscription expires.
  18. I want to cancel my subscription and remove my real estate website from the internet, how do I do that?
    You can cancel your subscription by giving us a month's notice and we will remove your website from the internet. If you unsubscribe before your subscription expires, the balance of your subscription will not be refunded.
  19. How do I market my website?
    A website is a 24/7 advertising medium and will work for you even when you are on leave, but you need to let people know about your website. Include your web address in any marketing material that you distribute. Get your real estate website listed in as many web directories and local directories as possible. Advertise your website on your car, for sale boards, business cards etc. Remember, a website advertise your real estate agency as well as your properties.
  20. Do I load my properties myself?
    You load and manage your own properties by using your username and password.

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  21. Can you load my properties for me?
    Yes we can (a nominal fee is charged). In order for us to load your properties, email us all the information regarding the properties as well as the images, to admin@allsaproperty.co.za. Remember to include the estate agency and estate agent’s name with the property information.
  22. I don’t know much about computers?
    Do not worry. Very basic computer knowledge is needed to load and manage your company, agents and property data. Once you have registered we provide you with an easy to follow tutorial. All you have to do is read, click and type.
  23. How many properties can I list?
    As many as you like.
  24. How many images can I load per property?
    You can upload up to 15 images per property.
  25. What image sizes are accepted and in what format?
    We recommend JPEG images with a file extention of .jpg. Images must be 600 pixels wide (keep aspect ratio). We will supply you with an excellent image resizer.

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  26. How much time does it take before my property listing appears on my real estate website?
    Once you have added a property to the database, it is immediately available for viewing on your website.
  27. I do not see the appropriate city, suburb, category or subcategory to post my property under?
    Please Contact Us and we will create a new city, suburb and/or category for you.
  28. After I have posted my property, how will I know if someone is interested in my property?
    Each time a prospective buyer is interested in your property they can either phone, email or SMS you. All your contact details are displayed on your property listing.
  29. Why do I get timeouts when logged in?
    When there is no activity from your browser for approximately 45 minutes, the server times out your login session. This is to maximize the server performance and for security reasons. If you get a session timeout, you can simply login again.

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